- The original agent now stops listening and responding after a successful cold transfer. The transferred conversation stays connected.
- Call logs show the original agent duration separately from full billable call duration. API consumers should use billable_duration_seconds for transferred-call usage; it remains pending until hangup.
Release notes
Vocal Bridge changelog
Recent customer-facing improvements to the voice platform, dashboard, evaluation tools, and developer experience.
- Added per-agent smart silence re-engagement controls.
- Added a Save and Deploy workflow to the agent dashboard.
- Added enterprise agent versioning and deployment history.
- Published the Taughtful.ai live visual voice tutor case study.
- Added cold and warm call-transfer policies for production agents.
- Added unified Simulation and Post Evals.
- Improved responsive code snippets across the public Content Hub.
- Added Seamless Travel to Built with VB.
- Added visible production-status labels to Built with VB projects.
- Added public voice-agent capability badges to Built with VB entries.
- Added account-level usage notifications for free-plan customers.